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Review - The game itself is fun, but there is little to no customer support when things go wrong with the app. For example, I experienced an error message after beating a catacombs boss that said “Oops, there was an issue with the fight result” which is currently preventing me from advancing in the game. I messaged customer support about the issue and detailed all of the steps that I took to resolve the issue on my own (force closed the app, restarted my device, uninstalled/reinstalled the game, recalled the creation and started the run over, etc.). Their reply was a generic message (that I have received before) to close and open the app, reinstall the game, and to restart my phone. To reply to the generic message, one must create a whole new customer service submission. There are no human beings reading technical support questions, which makes it appear as if the developers have no interest in assisting their paying customers with working through issues when their app malfunctions. It is frustrating to receive no help from the developers when I have taken the time to write out a detailed message with screenshots to help the “person” on the other end as much as possible / info - Explosive MMO strategy / purchase - Chest of Gold / 2017-09-21 / Language - Hebrew / reviews - Get ready for the next stage of warfare with the free strategy MMO Guns of Glory! GoG’s thrilling multiplayer RTS and RPG gameplay lets you raise your own powerful army to shoot down enemies and team up with friends from around the globe / Device - Ipod Apple.

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